Four Perspectives on Delivering ‘Return on Experience’

Metro Toronto. NET Users Group
Meeting, 16 sept, 6PM, Bloor East, Toronto (click)

I’m looking forward to the conversation at this Metro Toronto .NET Users Group meeting:

Four Perspectives on Delivering
‘Return on Experience’

We’ve heard a lot recently, from Microsoft and others, about the importance of user experience (UX) and delivering ‘return on experience’ to clients. Tools like Sketchflow for prototyping, Expression Blend for visual design, and frameworks like Silverlight and WPF, are designed to change the way we deliver software projects that incorporate rich and intuitive user experiences.

The reality, of course, is that there are many stakeholders with different perspectives on this process. This evening, let’s talk about how things really work during project delivery “in the wild.”

We’ll discuss the process of enhancing user experience from four perspectives: a designer, a developer team lead, a client, and an account manager.  (not personas, but thoughts from real people who have performed or are performing these roles).   Their perspectives will begin a conversation about the tools and processes, challenges and rewards of delivering ‘return on experience.’

(September 16th, Manulife at 200 Bloor East, Toronto, 6:00PM)

[Update, 17 Sept – I really enjoyed last night – and a huge thanks to all 4 members of the panel (Susan Greenfield, Ernie Taylor, Daniel Cox, Bill Baldasti) and everyone who came out. I will post slides and follow-up either later today or early tomorrow!]

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